Hello world, again.
Munawar Ahmed
Frontend Design Engineer
A frontend engineer who also designs. Or a designer who codes. Depends on who’s asking.
Currently Senior UX Engineer at Factors.ai, building AI interfaces that let you talk with your data. Ex-Freshworks. Self-taught, and shipping websites, apps and design systems since 2010.
Dad of three. Weekends are for running around with them. Gamer since the Mario days.
Featured work
All case studies →Scout by Factors.ai
Pitched and built the React chat app that took Scout from hackathon prototype to launch.
Read the case studyWork
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Factors.ai Senior UX Engineer
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Senior UX Engineer Jul 2025 - now
- Lead UX and frontend for the AI assistant at Factors.ai.
- Shipped the chat interface: designed it, built it, put it in production. The story behind it →
- Built an entry for the internal AI agent hackathon (Apr 2025).
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Frontend Design Engineer May 2024 - Jul 2025 · 1 yr 3 mos
- Built the design system: Storybook, components and tokens the whole team builds on.
- Sat between design and engineering, so what got designed got built as designed.
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Stackrole Founder
Jun 2020 - Apr 2024 · 3 yrs 11 mos
Built and ran open-source Jamstack templates for startups: design, code, deploys and the blog.
- Foundation, the free Gatsby starter, has 260+ stars and 120+ forks on GitHub.
- Designed, built and deployed the Stackrole website with React, Gatsby and Strapi.
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Independent UI/UX & frontend consultant
Oct 2019 - Jul 2022 · 2 yrs 10 mos
Design and frontend for startups like Testsigma, TeamOhana, Preskale, Adori and W3Layouts.
- Testsigma: standardized UI pieces for Design Language 2.0 and prototyped the test cases UI.
- W3Layouts: led the team that built the platform from scratch, with Git-to-Netlify deploys.
- Adori: reimagined its podcast player with integrated ads for Android, iOS and the web, so brands could ship their own.
- TeamOhana: designed and built the website and a recruitment planning dashboard.
- Built a custom Gulp static site generator to speed up template work.
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Freshworks Senior Product Designer
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Senior Product Designer Apr 2018 - Sep 2019 · 1 yr 6 mos
- Freshcaller: SLA dashboard, SIP phone integration, ML bot and the iOS & Android apps.
- Freshworks: customer retention dashboard.
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Senior UI Developer Oct 2017 - Mar 2018 · 6 mos
- Freshmarketer: UI components, feature enhancements and the Zendesk migration.
- Moved the product docs to Freshdesk Solutions.
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UI Developer Feb 2014 - Jun 2017 · 3 yrs 5 mos
- Freshchat: built its functional prototypes from first idea to launch.
- Freshdesk: live chat, mobile widgets, social integrations and reports.
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Zinfoway Technologies Creative Web Designer
Dec 2012 - Jan 2014 · 1 yr 2 mos
Designed client websites and built custom WordPress themes.
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Mobifreaks Founder
Sep 2010 - Nov 2012 · 2 yrs 3 mos
Made free mobile website templates that ranked #1 on Google for “Free Mobile Website Templates”. 22 of them are now open source, and you can still try them live. Read the case study.
Kind words
Writing
Get in touch
Building something at the intersection of AI and product interfaces? Need someone who speaks both design and engineering? Or just got a burning question about UI/UX, CSS, gadgets, gaming or food?